Job Description
Job Title:  Manager Purchase -to-Pay and Order-to-Cash
Job Location: 

Panama City, Panama

 

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. 

And we need people like you to make it happen.

We empower you to reach your potential with opportunities to make an impact to be proud of – for food, people and the planet.

 

Job Summary

 

The PTP/OTC Process Manager is responsible for driving effective, standardized, and compliant Purchase -to-Pay and Order-to-Cash processes across the organization in accordance with Group business control framework and requirements. This role manages multiple teams, ensures that process performance supports business continuity, financial accuracy, strong internal controls, and high-quality experience for internal and external stakeholders.
This position is based at our Tetra Pak office in Panama City.
Tetra Pak is not sponsoring work visas or relocation for this position.

 

What you will do

 

  • Lead and maintain end-to-end PtP and OtC process governance, ensuring consistency, compliance, and efficiency
  • Identify process gaps, bottlenecks, and risks, and drive continuous improvement initiatives
  • Collaborate with cross-functional stakeholders including Finance, Treasury, Procurement, Sales, Customer Service, and IT to resolve operational issues and improve process performance
  • Support standardization, automation, and simplification of workflows to improve accuracy, control, and productivity
  • Monitor process performance through relevant KPIs/Metrics and use data to identify trends, issues, and improvement opportunities
  • Ensure timely resolution of escalations related to payments, invoice processing, collections, disputes, process issues
  • Contribute to internal controls, audit readiness, compliance, and policy adherence across PtP and OtC activities in coordination with local markets 
  • Support change initiatives, system implementations, and process transitions impacting PtP and OtC operations
  • Provide guidance to process users and stakeholders on roles, responsibilities, and ways of working
  • Promote a culture of accountability, service orientation, and continuous improvement
  • Enforce internal controls and procedures as applicable 
  • Support information requests from the Markets related to Hub activities 

 

We believe you have

 

  • Degree in Finance, Accounting or related field. 
  • Min. 8 years of experience in finance processes, Experience in PtP, OtC, finance operations, or shared services
  • Minimum 5 years in people management, preferably including leading managers 
  • Experience with ERP systems and process controls
  • Fluency in English and Spanish
  • Experience in multinational environment/company
  • Ability to use data and operational insight to support decisions and improvements
  • Strong process improvement and problem-solving capability
  • Ability to work across functions and influence without direct authority
  • Strong communication and stakeholder management skills
  • Have an open mindset of innovation for developing staff with problem solving methodology and embracing new technologies

 

 

We Offer You

 

  • A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
  • A culture that pioneers a spirit of innovation where our industry experts drive visible results
  • An equal opportunity employment experience that values diversity and inclusion
  • Market competitive compensation and benefits with flexible working arrangements

 

Apply Now


If you are inspired to be part of our promise to protect what’s good; for food, people, and the planet, apply through our careers page at https://jobs.tetrapak.com/. 
This job posting expires on June 12th, 2026.

Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.