Create Alert

System Support Specialist

Apply now »

Date: 16 Oct 2025

Location: Warszawa, PL

Company: Tetra Pak

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day.

And we need people like you to make it happen.

We empower you to reach your potential with opportunities to  make an impact to be proud of – for food, people and the planet.

 

Job Summary

As a System Support Specialist, you will troubleshoot complex issues, perform maintenance, restore machine conditions, and improve performance on Tetra Pak filling machines. You will also support installation, commissioning, and validation of new equipment.
You’ll represent Tetra Pak as an ambassador, ensuring top-quality service and safety standards at customer sites. The role is based in Eastern Europe (Warsaw, Zagreb, Bucharest, Prague, Bratislava) and requires frequent travel (150–200 days/year), mainly across Europe.

What you will do

  • Resolve escalated technical issues via remote and on-site support, ensuring root causes are addressed
  • Analyze and troubleshoot system problems, coach colleagues, and share best practices
  • Stay updated on technical documentation, bulletins, and compliance requirements
  • Build technical competence through training, mentoring, and global knowledge sharing
  • Support equipment installation projects and performance audits
  • Drive performance improvements and communicate findings to relevant stakeholders
  • Maintain accurate reporting and documentation according to established processes

We believe you have

  • Strong English skills (other languages are a plus)
  • Technical background; engineering degree preferred
  • Solid knowledge in electrical, mechanical, automation, and programming
  • For internals: minimum 3 years’ experience as Service Delivery Engineer on Tetra Pak platforms (A3/Speed or E3/Speed preferred)
  • Self-motivated, decisive, and able to work under pressure
  • Willingness to travel extensively and interact with diverse cultures (driver’s license required)

We Offer You

  • A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
  • A culture that pioneers a spirit of innovation where our industry experts drive visible results
  • An equal opportunity employment experience that values diversity and inclusion
  • Market competitive compensation and benefits with flexible working arrangements

 

Apply Now

If you are inspired to be part of our promise to protect what’s good; for food, people, and the planet, apply through our careers page at https://jobs.tetrapak.com/. 

This job posting expires on 31 October 2025.

If you have any questions about your application, please contact Vivien Balogh.

 

Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.

 

Apply now »