WCM Consultant

Job Summary

Manage the deliver of customised and innovative improvement projects to Customers.Deliver high Sales Result (+40%) contribution to Technical Service for delivery of projects by managing project scope and project delivery team. Sell customer improvement projects that deliver quantified operational and financial improvements to the customer.

What you will do

• To drive the implementation of Consulting projects and ensure compliance to the Expert Services methodologies for
• Analysis and understanding of customer operational losses,
• Implementation of performance improvement
• Analysis and understanding of customer operational losses,
• Implementation of performance improvement 
• Verifying, refining and developing the effectiveness of such methodologies.
• To support the global network of Expert Services staff
• To drive growth in technical sales through improvement in customer productivity, development and delivery of innovative new Consulting services.
• Work with customer stakeholders to identify operational improvement opportunities by analyzing customer data and benchmarking against peer archetype best practices.
• Develop, present and sell  customer customised solutions, using calculated opportunity analysis to justify and/or to commit to the value proposition.
• Deliver the solution to customer, while managing stakeholders ranging from ‘Board level’ to Operational management at factory level with added complexity of tactfully managing difficult situations within the customer’s organisation
• Work at shopfloor level to develop customer organisational effectiveness.
• Manage and lead delivery of solutions, by managing scope and delivery team within agreed timelines and to the required quality
• Manage business result of projects delivered and managed by self
• Sell Expert Services projects and solutions, support sales on non-Expert Services solutions
• Deliver customer training and coach customer management
• Provide Key Account teams with customer insight and quantification of potential deliverable value
• Support development of new Expert Service product/solution content and methodologies 

We believe you have

• University graduate or above in an Engineering related field or Management Science 
• More than 8 years experience in TPM/WCM/Lean Manufacturing to driving operational improvement with demonstrated high levels of interpersonal ability to develop a working
• A detailed knowledge of Total Productive Maintenance (TPM), a production management method, within a  production management or similar in a FMCG manufacturing environment.
• Experience in the implementation of a TPM programme covering the Organisation, Pillar set up, Methodologies, TPM Award ,including a good understanding of cost allocation, auditing and knowledgeable in other continuous improvement methods would best meet our expectations.
• Relationship with Board level customer contacts used to develop people to achieving results in (multi-cultural) teams where job holder has no formal authority over team
• TPM instructor by JiPM or Six Sigma Blackbelt  preferred 
• Understanding the importance of being tactful in discussions and the ability to motivate people by choosing the appropriate leadership style in a network environment
• Excellent communication skills in Chinese and English 
• Excellent skills in Microsoft Word, Excel, PowerPoint and alike
• Strong analytical and quantitative skills
• Positive service mind set and customer focus are essential
• Active, energetic and willing to travel frequently(up to 75%) within Greater China