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Automation Specialist

Date: 13-Feb-2021

Location: Nova Milanese, IT

Company: Tetra Pak

At Tetra Pak we touch millions of lives every day, ensuring better nutrition and healthier lifestyles through safe packaging and food processing solutions. Guided by our global brand promise, PROTECTS WHAT´S GOOD, we strive to make a difference by protecting food, people and our futures. To do this we need more than smart technology.  We need smart people too. People like you, who wants to work with people like us.

Automation Specialist

Our Services Solution Department is looking for an Automation Specialist based in Italy for the Processing area. In this position you will belong to the virtual team of the Plant & Line Integration with colleagues from all over Europe.


The main responsabilities and purpose of this position is to: 
-    Implement standard service products and support development of new products
-    Provide comprehensive technical support and service to customers for all automation service products
-    Provide sales support to technical sales and account managers through the entire sales process (understand customer needs, create solution, convey the value)

As Automation Specialist, you will be based in Italy. Applications from the area of Rubiera (Emilia Romagna) or Nova Milanese location considered advantageous. 

You will be working remotely from your home most of the time. Travelling is expected 50-70% and also carry out some activities in Tetra Pak site. 

What You Will Do

As Automation Specialist in this position you will: 

  • Carry out remote support, service and start-ups to Tetra Pak processing equipment
  • Prepare and implement upgrades on automation systems
  • Carry out commissioning of Tetra Pak processing equipment
  • Work with and fault find on extra low & low voltage systems
  • Work with and fault find on programmable control systems, Data Base and IO Servers and Scada systems
  • Edit PLC programs and re-commission
  • Work with a team of Service Engineers
  • Complete Project Handover
  • Sales support
  • Write a site visit report on completion of the work, and complete the necessary check sheet[s] and forward promptly to the customer and office
  • Communicate with the Automation Specialist for technical support and issue resolution
  • Document service activities and update customer data, including equipment and contacts
  • Carry out customer visits in conjunction with technical issues, assisting the local account managers and Service Manager

Who You Are

We believe that you have: 

  • Bachelor´s degree qualification or able to demonstrate through experience knowledge of Automation solutions, Electrical or Electronic Engineering, Process control
  • At least 3 years of experience in the Industrial Automation sector
  • Good knowledge and proven understanding of automation platforms, systems design
  • Understanding of processing equipment and processes within the food industry is an asset
  • Processing - Production Control; SI Kit’s for PLC, HMI & Database
  • Knowledge of industrial IT & HW, Networks, Routers
  • Experience from PLC software: Siemens (PCS7, S7 and TIA Portal) and Rockwell.
  • Experience from HMI software: Wonderware Intouch and Archestra. 
  • Experience in sales support
  • Good computer literacy
  • Fluent Italian & English language knowledge is a must
  • The ability to work within a virtual team
  • The ability to work without supervision
  • Proven understanding of Customer Satisfaction
  • Good verbal and written communication skills
  • Self-motivating personality
  • Ability to work and meet deadlines under pressure
  • Health & Safety awareness
  • Able to undertake continual training and further development of skills
  • Availability to travel 50% - 70% of the time
  • Full driving licence

What We Offer

  • Variety of exciting challenges with ample opportunities for development and training in a truly global landscape
  • Culture that pioneers spirit of innovation where our engineering genius drives visible result
  • Equal opportunity employment experience that values difference and diversity
  • Market competitive compensation and benefits with flexible working arrangements

Apply Now!

If you are inspired to share our responsibility of protecting food to protecting the planet, apply through our careers page with your CV in English on jobs.tetrapak.com

This job posting expires on  14 March 2021.

Tetra Pak is committed to protecting its employees, customers and you, our candidates. We are working towards completing all or most of the steps in the recruitment process for this position by virtual means and further information will be provided as part of the recruitment process.