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Issue Resolution Manager

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Date: 5 Oct 2024

Location: Rayong, TH

Company: Tetra Pak

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day.

And we need people like you to make it happen.

We empower you to reach your potential with opportunities to  make an impact to be proud of – for food, people and the planet.

 

Job Summary

 

As a Quality Engineer - Issue Resolution at Tetra Pak, you will play a pivotal role in ensuring the highest quality standards for our products. Based in Rayong, Thailand, you will be responsible for identifying, analyzing, and resolving quality issues throughout the product lifecycle. Your work will directly contribute to the satisfaction of our customers and the overall success of our operations.

What you will do

 

As a Quality Engineer - Issue Resolution, you will:

 

  • Product Quality Assurance: Ensure product quality meets the highest standards by understanding and executing various testing methods.
  • Customer Satisfaction: Manage customer complaints and issues, driving continuous improvement in customer satisfaction metrics.
  • Waste Reduction: Own the total waste KPI and actively implement strategies to minimize waste throughout the manufacturing process.
  • Raw Material Quality: Oversee the quality of raw materials to prevent defects and reduce waste associated with material issues.
  • Quality System Management: Maintain and improve the quality management system to ensure compliance with regulations and standards.

We believe you have

  • At least 3-5 year QA or related working experience WCM skills and knowledge
  • Familiar with ISO9001/ISO14001/BRC/ISO22000/OHSAS18001 system SPC, TQM, experience would be a plus Experience of Production process is preferred.
  • Knowledge and application of the statistical methods and tools to support quality analysis such as root cause eradication analysis, claims statistics
  • English Communication at Business Level

We Offer You

  • A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
  • A culture that pioneers a spirit of innovation where our industry experts drive visible results
  • An equal opportunity employment experience that values diversity and inclusion
  • Market competitive compensation and benefits with flexible working arrangements

 

Apply Now

If you are inspired to be part of our promise to protect what’s good; for food, people, and the planet, apply through our careers page at https://jobs.tetrapak.com/. 

This job posting expires on 25/11/2024

If you have any questions about your application, please contact Wicha Sribanyen.

 

Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.

 

Apply now »