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Customer Visits Executive

Date: 11-Jun-2019

Location: Pune, MH, IN

Company: Tetra Pak


Job Responsibilities
• Programme planning for customers, focusing on customer’s requirements and expectations.
• Plan & organise customer & VIP visits
• Co-ordinating with the various departments for interactions, site tours and discussions with customers.
• Coordinating with visitors/customers and arranging for their logistics, catering, welcome cards, mementos and product samples.
• Set up customer rooms, ensure site readiness for VIP visits
• Responsible for mock pack preparation and display activity for customer rooms
• Prepare statistics on visits and feedback responses.
• Continuous improvement planning for customer visits
• Briefing visitors on packaging material manufacturing process.
• Prepare and make presentations for visitors
• Support on site OHS committee on carrying out related activities.
• Support for Market Company Ad-hoc events, e.g. Meetings, Conferences and other activities.


Graduate with 5-10 years experience
Preferable -
• Experience in Hospitality, Customer Service ,Front Desk, Tourism or Aviation sector
• Degree/Diploma in Hospitality.

Desired Attributes
• Excellent communication and networking skills
• Ability to plan and work as per stringent dead-lines
• Assertive.
• Detailed orientation in the work with high degree of accuracy
• Customer centric approach.
• Proficiency in the use of MS Office - eg. Word, Excel and Power Point.

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