Job Summary

We are now seeking a dynamic and customer-focused Processing Account Manager to manage and develop the customer relationship for Tetra Pak’s Processing Solutions & Equipment business in the USA & Canada. In this position, you will be the key point of contact for the customer, not only looking to ensure that their operational issues are resolved in a timely manner but identifying their needs and delivering solutions to drive mutual growth. 

You will work with our customers in the Dairy, Food & Beverage and look for opportunities to sell our Solutions and grow our Market, while also promoting the Tetra Pak One Company approach with these accounts.  We are looking for someone that can speak the technical language and drive to deliver a world class service experience.

This position is remote within the United States of America, the ideal candidate lives in the Chicago area.

What you will do

• Drives mutual sustainable growth for both New Sales and existing customers by driving a cross-functional team to build strong customer relationships while identifying and capturing short, medium and long-term business opportunities
• Responsible for promoting Tetra Pak Processing technology and solutions, defining needs, and qualifying opportunities with existing and new accounts. Establish strategies and lead the implementation of the action plans towards Tetra Pak accounts
• Drives up-to-date knowledge of Tetra Pak's New Sales and Services portfolio within customers and ensures that the relevant Tetra Pak portfolio is deployed in full, meets competitiveness requirements and delivers a strong value proposition.
• Drives improved understanding of customers’ overall business and requirements and articulate customer needs across Tetra Pak organization
• Records and follows up on opportunities in a timely fashion
• Participate to industry meetings and maintain a network of connections through social networking, industry events, etc…
• Support and guide the project engineering group and coordinates cross functional activities
• Prepares, delivers and follows up on quotations to customer expectations
• Ensures that customer issues are resolved in a timely manner, and the resolution is accepted by the customer
• Helps guide team members in regards to liquid food and dairy processing to secure that they match customer needs

We believe you have

• A Bachelor’s degree is required, Engineering degree is preferred
• At least 5 years of experience in the Food Processing Industry
• Working knowledge and experience of Food Processing engineering, Business and Sales Management
• Ability and desire to stay at the forefront of the industry with an understanding of the market and technology trends
• A fluent and clear communicator in English
• Experience of working with customers is required
• You should also be:
  • Inquisitive and a critical thinker
  • Customer focused
  • Able to learn quickly and adapt to change
  • Able to travel up to 50% of the time.

We Offer You

• A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
• A culture that pioneers a spirit of innovation where our industry experts drive visible results
• An equal opportunity employment experience that values diversity and inclusion
• Market competitive compensation and benefits with flexible working arrangements

Pay Equity

Tetra Pak provides the following compensation range that in good faith believes it might pay and/or offer for this position. The range displayed reflects the minimum and maximum target for new hire salaries for the position across all US locations.
Ranges are determined by role, level and location. Within the range, individual pay is defined by work location and additional factors, including job-related skills, experience, and relevant education or training. 

This compensation range is based on a full-time schedule. The estimate displayed is just one component of Tetra Pak's total compensation package for employees. Other rewards include overtime, annual performance bonus, competitive benefits, and work-related allowances. 
 
•    Annual Base Salary Range (ABS): $132,000 - $188,400
•    Short-term Incentive/Bonus (Variable Pay): Eligible to performance incentive of 18% of ABS.
•    Benefits: 401k company match, paid time off, paid holidays, health, dental, vision, life and disability insurance, paid parental leave, company credit card, and much more!
•    Variety of exciting challenges with ample opportunities for development and training in a truly global landscape.
•    Culture that pioneer’s spirit of innovation where our engineering genius drives visible result.
•    Equal opportunity employment experience that values difference and diversity.
•    Market competitive compensation and benefits with flexible working arrangements.