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OT Server Administration Analyst II

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Date: 13-Oct-2021

Location: Pune, IN

Company: Tetra Pak

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people and protecting the planet. By doing so we touch millions of people's lives every day. And we need people like you to make it happen.

OT Server Administration Analyst II


Tetra Pak Global Information Management (Global IM) supports the Tetra Pak Group with all aspects of Information Management. We set the information management strategy and standards and work together with Tetra Pak’s Global Process Owners to automate our business processes making sure we run projects & services that provide the greatest value for Tetra Pak and its customers. Global IM has approx. 750 employees in four main sites: Chakan in India, Lund in Sweden, Denton in the USA and in Singapore. 


Tetra Pak Global Information Management is currently seeking an Operation Technologies Server Administration Analyst who is able to demonstrate strong competence in Windows Server patching & troubleshooting related issues.


In this role you will be an Individual Contributor having opportunity to work with a product based organization which offers exposure to latest technologies. You will be based in Chakan, Pune

What You Will Do


As Analyst II you will:


  • Support day-to-day Operation Technologies (OT) Server Operations and Storage within the Infrastructure Services Team to include performing Server configuration of virtual environments
  • Be part of a service team and act as escalation point for OT Network related incidents
  • Monitor the server performance and using tools to maintain system continuity and an acceptable level of system Performance.
  • Provide Tier 2 and 3 support for issue resolution relevant to OT Servers and Storage Management area.
  • Explore opportunities to further improve the service and stay on top of the ever-changing technology and security threats.
  • Ensure smooth delivery of projects and implementations by offering Server storage, and backup expertise.
  • Have knowledge of network protocols, principles and concepts including the ability to troubleshoot local connectivity issues as well as understanding of Data Center architecture and operations in a highly virtualized environment.

Who You Are


The candidate must possess minimum of 4 years of relevant experience with hands on in Server Administration & Microsoft Infrastructure with solid experience in:

•    Proficient in Windows Server Administration (2012\2016\2019) & Maintenance along with strong troubleshooting knowledge of server related issues.
•    Experience on Windows Server patching & troubleshooting related issues.
•    Experience of Corporate Virtual Environments (VMware ESXi) 
•    Knowledge of Microsoft SQL Server 2014/2017
•    Good knowledge in Server monitoring (SCOM 2016/2019), Audit and Backup/Recovery (Preferably Veritas NetBackup).
•    Knowledge on Linux Operating System & related server troubleshooting.
•    Knowledge of any scripting language, preferably PowerShell.
•    Basic understanding of Storage technologies SAN/NAS (VNX5200, 3PAR)
•    Good understanding of networking concepts and implementations (IP ad-dresses, subnets, firewall, DHCP, DNS, etc.).
•    Good understanding of Group Policy Management
•    Understanding of various ITIL Processes (i.e. Incident, Knowledge, Prob-lem & Change Management) and how that works in an enterprise envi-ronment.
•    Experience in Vulnerability Management area with exposure on tools like Qualys or Nessus would be a plus.


Desired Characteristics:

•    Effective verbal and written communications 
•    Strong communication and interpersonal skills
•    Business-focused, customer- & service-minded
•    Flexible to work across time zones and open to new ways of working
•    Results-oriented & work ethic to always deliver on-time, in-scope and on-budget
•    Able to work under pressure and manage stressful situations confidently & ef-fectively
•    A good awareness and appreciation of social and cultural differences
•    Open-minded, positive attitude
•    Self-motivated to work independently, eager to learn and pick up new activities and challenges as they arise, as well as acquire new skills
•    Good team player, actively participating and contributing toward achieving our mission successfully

We Offer You


  • Variety of exciting challenges with ample opportunities for development and training in a truly global landscape
  • Culture that pioneers a spirit of innovation where our engineering expert drives visible results
  • Equal opportunity employment experience that values diversity and inclusion
  • Market competitive compensation and benefits with flexible working arrangements

Apply Now!


If you are inspired to share our responsibility of protecting food to protecting the planet, please submit your resume in English through our careers page on https://jobs.tetrapak.com/


This job posting expires on  13 November 2021.


For queries about your application contact Hemlata Chotrani