Upgrades Project Manager

Job Summary

Tetra Pak is a global leader in packaging and processing solutions for the food industry. Founded in 1951 in Sweden, our mission is to ensure that food is safe and available everywhere. With a presence in over 160 countries and a broad portfolio of products ranging from packaging materials to processing equipment, Tetra Pak employs the most advanced and innovative technology to protect food, ensuring its quality and safety. We are committed to innovation and creating value for our customers and stakeholders, as well as sustainability, working to reduce environmental impact throughout the entire value chain.

We are looking for an Upgrades Project Manager, who will be responsible mainly for Upgrades project implementations, but also for providing sales engineering support, proposal generation and providing technical expertise for local solutions. You will also support the Market during sales by having a deep understanding of the customer needs and Upgrades Portfolio. Besides present Upgrades portfolio, you will also be accountable for designing and implementing big, complex, and customized project engineering solutions.
In this role you will be an individual contributor reporting to the Upgrades Projects Delivery Manager.
You will be based in Monte Mor, São Paulo, and you may be required to travel up to 15%

Tetra Pak is not sponsoring visa or relocation support for this position.

Those who belong to minorized diversity groups, such as women, black, Indigenous, people with disabilities, and others, are encouraged to apply.

What you will do

As Upgrades Project Manager, you will:

• Lead project management for Upgrades by being directly involved in the execution and implementation of the project. Lead the follow-up on the project activities, secure resources and manage the stakeholders such as markets (sales), Processing Solutions and Equipment, Customer Services Operations, external suppliers and customers;
• Recognize sales in SAP, manage costs and budget;
• Be responsible for the performance of the Upgrades project. Delivery of the project on time, within budget and according to the expected technical specifications and performance;
• Be responsible for customer satisfaction in relation to the delivered Upgrades project;
• Execute handover of the Upgrades project including documentation and adherence to any mandatory requirements;
• Be responsible for providing technical/engineering and financial expertise in quoting Upgrades solutions that require deep knowledge and for securing that legal and commercial policies are being followed in the quotations;
• Support Services Sales Team along the sales process, providing technical analysis, value proposition and customer presentations, according to a pre-defined scope of offering aligned to customers’ needs;
• Follow up the quote throughout the process by tracking open proposals and capture new business opportunities;
• Support in providing information on product performance, new trends and technologies in the industry, competitor analysis and collection of this information to disperse to the Sales and Portfolio Teams.
• Secure a clear alignment with the involved stakeholders, such as market (sales), sales support, delivery organizations and suppliers, to flawlessly implement the offered solution;
• Lead project engineering quotation for:
  • Customized solutions for Tetra Pak and non-Tetra Pak equipment;
  • “Standard” Upgrades for Key Components or installed equipment;
  • Customers’ requests for Upgrades developed by Business Units or local quotations (RFQ) with focus on Food Safety, Operational Efficiency or Production Capability;
  • Automation revamping or automation of the installed base;​​​​​​​

We believe you have

• At least 5 years of experience in project engineering / management;
• Relevant mechanical, electrical and automation skills, prior experience working in hands-on position preferred;
• Experience in food engineering;
• Bachelors Degree in Engineering (Chemical, Electrical / Automation, Mechanical or Food Science) or equivalent experience;
• Ability to communicate with customers at all levels and capable of managing their expectations;
• Problem-solving abilities with attention to detail;
• Commercial and business skills;
• Strong stakeholder management skills as well as being analytical and results driven;
• Service orientated with an ability to work in time pressured environments;
• English language skills is a pre-requisite;