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Cluster System Support Team Leader

Date: 16-Nov-2020

Location: Monte Mor, BR

Company: Tetra Pak


At Tetra Pak we touch millions of people’s lives every day, ensuring better nutrition and healthier lifestyles through safe packaging and food processing solutions. Guided by our global brand promise, PROTECTS WHAT´S GOOD, we strive to make a difference by protecting food, people and our futures. To do this we need more than smart technology.  We need smart people too. People like you, who wants to work with people like us.

Cluster System Support Team Leader


We are looking for a Cluster System Support Team Leader. 
In this role you be responsible for lead and manage a team of specialists within a Technical Support and Quality function and also you will be responsible for driving work standardization and optimization.
You can be based in any of our offices in Southern Cone or Brazil or C&C or Mexico or Andina.
You will be travelling  up to 25 % of your time to our customer sites.
Tetra Pak is not sponsoring work visas or relocation for this position.

What will you do


As a Cluster System Support Team Leader  you will:


  • Lead resolution of issues
  • Lead the application of Problem Solving methodology and all global standards and tools
  • Lead the planning and optimisation of resources
  • Secure proper documentation is in place
  • Lead the execution of competence development plans
  • Secure proper and effective communication with main stakeholders
  • Lead the development & deployment of world class customer centric System Specialist capability ensuring 100% certification to maintain centre of expertise levels. 
  • Participate in networks and promote best practise sharing.
Who you are


We believe you have: 


  • Degree in Electrical or Mechanical or Automation Engineering;
  • Technical background is required;
  • Minimum 5 years of work experience with customers within the Food Industry;
  • Fluent in English is mandatory;
  • Fluent in Portuguese and/or Spanish are desirable;
  • Availability to travel 25% of the time;
  • Good knowledge in Problem Solving methodology.
We offer you


  • Variety of exciting challenges with ample opportunities for development and training in a truly global landscape
  • Culture that pioneers spirit of innovation where our engineering genius drives visible result
  • Equal opportunity employment experience that values difference and diversity
  • Market competitive compensation and benefits with flexible working arrangements
Apply now!


If you are inspired to share our responsibility of protecting food to protecting the planet, please submit your resume in English through our careers page on www.jobs.tetrapak.com 
This job posting expires on November,25th, 2020