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Services Support Operations Specialist

Date: 03-May-2021

Location: Notting Hill VIC, AU Hamilton, NZ

Company: Tetra Pak

Services Support Operations Specialist

We are looking for a Services Support Operations Specialist who will support in the day-to-day drive of operational services support activities, supporting to troubleshoot, investigate and implement solutions and improved ways of working, in collaboration with the Services Support Manager.
This is a local position, based in Melbourne, Australia, or in Hamilton, New Zealand, for the right candidate.


What you will do
 As a Services Support Operations Specialist, you will:
- Drive daily operational quality through management of Business Follow-up and Control governance reporting requirements for our Services Support Team 
- Proactively drive master data improvements and quality
- Maintain monthly pricing tools, templates and calculations
- Support the Services Support team and stakeholders with troubleshooting of daily operational activities
- Undertake regular cyclical stock taking and investigate relevant discrepancies to ensure stock accuracy
- Support the implementation of processes and improvement activities to align with the Services business strategy
- Escalate and support on spare parts deliveries and enquiries
- Monitor, follow up, and regularly report on monthly open order and invoicing activities, supporting in the accuracy of forecasting for Spare Parts, Consumables, and Plant Components
- Participate, as a key stakeholder, in process improvements of projects to support growth and development of the Services business, as required
- Collaboratively interact with our services hub within our cluster, as needed


Who you are
 We believe you have:
- Proven SAP experience 
- An ability to effectively self manage, and prioritise as needed while balancing the expectations of multiple stakeholders
- Proven problem solving skills and enjoy a challenge 
- A proactive disposition 
- Excellent stakeholder management skills 


We offer you
- Variety of exciting challenges with ample opportunities for development and training in a truly global landscape
- Culture that pioneers spirit of innovation where our Services drive visible result
- Equal opportunity employment experience that values difference and diversity

Apply now !

If you are inspired to deliver outstanding Services Support, apply now.
Please note applicants must have existing working rights in place, being Australian or New Zealand residency, or the relevant valid working visa in place.
This job posting expires on 23 May 2021