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Services Sales Manager

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Date: 2 Feb 2025

Location: Melbourne, VIC, AU

Company: Tetra Pak

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day.

And we need people like you to make it happen.

We empower you to reach your potential with opportunities to  make an impact to be proud of – for food, people and the planet.

 

Job Summary

Are you passionate about delivering top-notch service solutions and building strong customer relationships? We are seeking a dynamic and experience individual to join our team as a Services Sales Manager. As the main interface for customers, you will play a pivotal role in driving service business growth and ensuring customer satisfaction.

The Services Sales Manager applies value selling to grow the service business in a profitable way based on customer understanding and works as a key member of Customer Account Teams within which growth strategies are formed, delivered and measured.

What you will do

  • Lead creation, implementation and follow up of sales and business strategy for given area of responsibility geographically or application
  • Lead understanding of customer needs through proactive continuous customer diagnosis and analysis
  • Create, implement and follow up service account plans and quality plans in alignment with customer and account team
  • Lead opportunity management, cross selling and up selling and fact-based value proposal, negotiate and close deals.
  • Identify and negotiate profitable service contracts including ongoing management alongside the Sales Account Representative and Service Delivery Manager
  • Support resolution of technical issues by being responsible for communication with customer and sales support.
  • Participate in follow-up value delivered, customer satisfaction and profitability on service business with customers and internally

Based in Melbourne there is some travel required for this position to meet with customers locally and interstate.

We believe you have

 

  • Proven experience in Sales and Account Management, particularly within Engineering/Technical Industries
  • Demonstrated success in achieving Service Net Sales growth and Service Sales Margin targets
  • Exceptional customer relationship management skills
  • Self-driven with the ability to work collaboratively as part of a team
  • Familiarity with business development, field service operations and technical support management

We Offer You

  • A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
  • A culture that pioneers a spirit of innovation where our industry experts drive visible results
  • An equal opportunity employment experience that values diversity and inclusion
  • Market competitive compensation and benefits with flexible working arrangements

 

Apply Now

If you are inspired to be part of our promise to protect what’s good; for food, people, and the planet, apply through our careers page at https://jobs.tetrapak.com/. 

This job posting expires on 22 February 2025

If you have any questions about your application, please contact Rachel Fulton.

 

Please note - we can only receive applications from candidates who have full working rights for Australia, as we are unable to support international relocation at this time.

 

Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.

 

Apply now »