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Service Administrator

Date: 12-Jun-2019

Location: Lund, SE

Company: Tetra Pak

At Tetra Pak we touch millions of people’s lives every day, ensuring better nutrition and healthier lifestyles through safe packaging and food processing solutions. Guided by our global brand promise, PROTECTS WHAT´S GOOD, we strive to make a difference by protecting food, people and our futures. To do this we need more than smart technology. We need smart people too. People like you, who want to work with people like us. 

The European Services Administration Centre, a department within Tetra Pak Technical Service, handles spare part order administration for all Tetra Pak customers in Europe. The department, based in Lund service ~3900 customer sites in Europe, Turkey & Maghreb in thirteen different languages. We are now looking for talented Service Administrator to join our Team here in Lund where you’ll report to directly towards your Team Manager.

What you will do

As Service Administrator, you will be part of a team responsible to deliver high quality service administration towards our service engineers in the field in close cooperation with many internal stakeholders. You’ll be part of our important back-office support function and collaborate with many different stakeholders.

You will focus on:

  • Back-office support and administration towards our service engineers. 
  • Communicate and collaborate together with internal colleagues and stakeholders.
  • Process time reporting as well as expense reports for all activities provided by field force.
  • Invoicing of service events performed at customers site and handle intercompany billing.
  • Participate in continuous improvement activities related to all service administration.

This is a permanent position and it will be located in Lund, but you will work in a global arena.

Who you are

We believe that you are a person that is result oriented and service-minded. You have no problem working on various of tasks at the same time. Your work is structured ensuring accuracy and details. You can work independently but you’re also a team-player and enjoy co-operating with others to solve work tasks in the most efficient way. You have experience from other or preferably similar administrative work. You are very familiar with use of the office package and meritorious if you have experience of working in CRM/SAP in earlier work.

The position requires good communication and you have to be fluent in English both written and verbally. It’s meritorious if you also are fluent in German both written and verbally, but that’s not a requirement.


We offer

As our new Service Administrator you will be part of a global leading company where our vision is to make food safe and available everywhere. We can offer you highly skilled and passionate colleagues, a vibrant melting pot of diversity, and a challenging and high paced work environment where our employees take great pride from protecting food to protecting the planet. You will work in a market leading company which offers continuous training and development opportunities in a trendy, comfortable and activity-based office environment. At Tetra Pak we believe in work-life balance, have flexible working hours, sports and training facilities, and nice canteen and offer an attractive pension and insurance scheme, incl. health care arrangements. 

Care to join?

Please submit your CV and motivational letter in English before 26th of June through our career site

To know more about the position contact hiring manager Gunilla Palmqvist at +46 73 336 1497

Questions about your application contact Andrea Månsson at +46 73 336 1940

For trade union information contact Sveriges Ingenjörer/Lars Haraldsson at +46 46 36 2533 and Unionen/Susan Stigborg-Andersson at +46 46 36 2432


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