Senior Analyst

Job Summary

Tetra Pak is looking for a Senior Analyst who tends to follow and may update or modify existing methods to a set of activities or process to derive a solution where problems and issues maybe vaguely defined in existing systems or process.When doing so, he/she applies broad knowledge of one professional discipline or advanced knowledge of specific technical practices.

What you will do

As a Senior Analyst, you will:

Deliver GAPs as part of Projects or Continuous Improvement

• Gather and clarify business As-Is and To-be requirements with high level of IT and Business intelligence and adequate level of details.
• Collaborate with Subject Matter Experts, Process experts to design an optimal solution according to best practices. Generate and challenge several solutions from different perspectives prior discussing them with Stakeholders.

Support Audit related activities within service, according to ITIL standards. The activities include troubleshooting and solving security problems, analysing change requests, providing expertise what regards security and access and perform maintenance according to our audit requirements.
Develop team competence.

• Provide relevant Knowledge Transfer to respective Service team members.
• Make sure to have good knowledge and understanding on Delivery Service and Deliver Project Processes and be compliant with ITIL processes. 
• Ensure process compliance and internal processes are followed.
• Analyse current environment, propose improvement, and execute internal improvement projects.

Troubleshoot issues reported by users and develop bug fixes

• Analyse and propose optimal design changes to improve the existing solution
• Create GAPs where appropriate and follow up with project team
• Provide Analysis, Configuration, Testing, Rollout, Training and Documentation when involved in project work
• Develop and drive the implementation of SAP Security best practices and standards. Engage and support good experience exchange between sites. 
• Participate in knowledge transfer from Projects and provide feedback to solution 
• Stakeholder Management

Tasks will be assigned by SDM/ITPM/CaM. 
The list is not exhaustive & Tetra Pak will assign tasks as and when required. 

We believe you have

• At least 8 years’ experience of SAP security and authorizations in various SAP platforms. 
• Extensive knowledge of the authorization concept in ECC, BI (BW/BO), IBP/APO, SAP Core Security are key requirements
• Experience on SAP cloud solutions (Ariba and Concur), SAP MDM, Fiori and SAP HANA required.
• Extensive participation on implementing end-to-end security solutions, undertaken roles in all key phases from Project Preparation, Business Blueprint, Realization, Final Preparation, Go Live & Service support
• Participation in Integration Testing, troubleshooting and technical issue resolution
• Excellent verbal & written communication skills, interpersonal skills, and analytical skills
• Understanding of workflow solutions and ABAP programming
• ITIL knowledge with knowledge of ServiceNow