Job Description
Job Title:  Solutions Sales Support Specialist
Job Location: 

Jakarta, Indonesia

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day.

And we need people like you to make it happen.

We empower you to reach your potential with opportunities to  make an impact to be proud of – for food, people and the planet.

Job Summary

 

The Solutions Sales Support Specialist is responsible for leading sales support activities that require strong portfolio knowledge and aligning with market operational plans. This role supports the deployment of Service Solutions, drives business growth, and ensures compliance with corporate standards and frameworks.

What you will do

 

• Drive sales support activities aligned with Market Operational Plans in collaboration with Market Operations Portfolio teams and Services organization
• Support implementation of Service Solutions within the 3-Year Plan and proactively identify opportunities for business growth and improvement
• Lead sales support during the sales process by developing value propositions and delivering customer presentations aligned to client needs
• Ensure all offerings comply with corporate guidelines, including pricing, commercial terms, and legal frameworks
• Provide guidance on technical scope, financial structuring, and complex solution quotations
• Track proposals and follow up with sales teams to capture new business opportunities
• Support Market Operations with full portfolio scope and identify opportunities for improvement
• Drive continuous improvement initiatives to enhance quality and productivity of sales support delivery
• Lead promotion of Service Solutions portfolio through seminars, workshops, customer visits, and customized sales materials in collaboration with Product Specialists and Product Managers
• Support Service Lifecycle Management (SLM) processes including product development, localization, and deployment
• Ensure effective communication and alignment with internal stakeholders (Services and Market Operations) and external suppliers to support both operational execution and business development initiatives
• Coordinate and deliver training/workshops on services products and processes to sales and delivery teams
• Contribute to process improvements and provide input for policy development while supporting the Sales Support Manager when required
• Analyze business performance and conduct annual pricing and margin simulations, recommending actions to achieve growth and profitability targets
• Govern contract creation in SAP, ensuring accurate allocation of revenue across categories and monitoring contract performance against budget
• Ensure compliance with legal and commercial policies, manage documentation tracking, and support audit requirements

We believe you have

 

• 3 - 5 years of experience in Business Development, Sales Support, or Commercial roles
• Strong commercial and analytical skills
• Bachelor’s Degree or equivalent

We Offer You

  • A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
  • A culture that pioneers a spirit of innovation where our industry experts drive visible results
  • An equal opportunity employment experience that values diversity and inclusion
  • Market competitive compensation and benefits with flexible working arrangements

 

Apply Now

If you are inspired to be part of our promise to protect what’s good; for food, people, and the planet, apply through our careers page at  https://jobs.tetrapak.com/. 

This job posting expires on [DATE].

If you have any questions about your application, please contact Ephraim Kwa.

 

Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.