Service Engineer

Job Summary

Together with our customers we make food safe and available, everywhere. Since the start in 1951, we have taken pride in providing the best possible processing and packaging solutions for food. Our organization is growing at a high pace, that’s why we are looking for enthusiastic and customer-oriented

Service Engineers

to join our team in the United Kingdom.

As a Service Engineer, you will be a part of a professional and dedicated team responsible for delivering technical products and support to our customers by providing preventive maintenance and technical services.
 
You will act as an ambassador for Tetra Pak and help maintain the company’s reputation for commitment and service worldwide. That’s why we consider this role to be of great importance.
 
In this position, you will be travelling extensively in UK, and occasionally abroad.
 

What you will do

As part of the team, you will primarily: 

• Provide installation, commissioning, and preventive maintenance services on Tetra Pak Equipment as well as to drive continuous improvement at the customer's plant. 
• Execute hands-on preventative and corrective maintenance activities to maximize system performance.
• Perform troubleshooting and fault-finding services on site and by telephone.
• Liaison with customers to establish and maintain a continuous positive relationship as well as follow-up with customers' concerns and problems. 
• Conducts production supervision and training of customer personnel on TetraPak equipment. 

We believe you have

• Technical educational background and relevant technical experience for at least 3 years, including mechanical and basic electrical experience.
• Strong mechanical experience will be an advantage which would include processing and packaging knowledge.
• Experience in the food industry is seen as beneficial.
• Experience with Tetra Pak equipment will be an advantage.

 
A good command of English (written and oral) skills is required.
 
A valid driving license and willingness to travel extensively, including on-call work on nights and at weekends is essential.
 
We believe you should be a customer and service-oriented person, a true self-starter with the drive and initiative to act decisively in the best interests of Tetra Pak and our customers. You are a true team player with high commitment, and you are challenged to handle customer expectations. Ideally, you have well-developed problem-solving skills and the ability to apply structure and priority to duties. Furthermore, you are persistent and efficient with a logical/structured way to solve issues.