Service Engineer

Job Summary

Service Engineers don’t just fix things. Not at Tetra Pak. As a Service Engineer with us, you’ll foster trusting and authentic relationships with customers. You’ll think for yourself. And you’ll be proactive — confident you have the support of a world-leading food processing and packaging company.  
  
Why is it this way? Because it matters to us that you can be at your best. That's what makes us who we are, meeting the needs of billions in more than 160 countries.
Join us and make an impact to be proud of - for food, people, and the planet.

Our Services Organization is growing at a high pace, that’s why we are looking for enthusiastic and customer-oriented Service Engineers to join our team in Belgium.

As a Service Engineer, you will be a part of a professional and dedicated team responsible for delivering technical products and support to our customers by providing preventive maintenance and technical services.
You will act as an ambassador for Tetra Pak and help maintain the company’s reputation for commitment and service worldwide. That’s why we consider this role to be of great importance.

What you will do

As Service Engineer, you will:

• Preventive and corrective maintenance on Tetra Pak Packaging Equipment at Customer Site 
• Drive continuous improvement at the customer's plant
• Preparing quality reports in a timely manner: technical assistance reports, maintenance reports etc
• Establish and maintain a continuous positive relationship with customers including support and follow-up on customers’ concerns and problems.
• Drive Issue Resolution, by communicating with customers and internally within the company.
• Expected travelling of more than 80% within Benelux and France (and occasionally other EU countries).

We believe you have

• Technical education in mechanical engineering with basic electrical skills 
• 3 to 5 years’ experience of industrial installations, maintenance and/or service work
• Enthusiastic, service oriented and flexible team player
• No nonsense attitude, able to take responsibility for customer equipment and satisfaction  
• English knowledge in word and writing (French or Dutch will be valued)
• Computer skills (MS Office skills)
• Compliance with all safety regulations
• Experience in food processing is a plus (dairy, beverage, cheese, prepared food)
• Great problem-solving skills 
• It is a big plus if you know our Packaging equipment (Filling machines & Distribution equipment) 
• Knowledge in PLC and HMI is an added advantage
• Class B driver's license