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Human Resources Analyst

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Date: 14-Sep-2021

Location: Granada, MX

Company: Tetra Pak


At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. And we need people like you to make it happen. 

Human Resources Analyst


As a Human Resources Analyst you are resposible for attending requests from clients, follow up on tickets and improve the information available for Americas employees. reporting to the Master Data & Service Management Manager Americas.
This is a temporary position for 6 months.
This positions is base in Polanco, Mexico City.

What you will do


As a Human Resources Analyst, you will: 


  • Guarantee 1st line services delivery to employees based in different countries in Americas, regarding requests related to Human Resources processes in a very assertive way and on time according to the Service Level Agreement (SLA).
  • Analyze employee demands, proposing improvements in our communication and processes automation to minimize recurring questions.
  • Manage, track and follow up on employee requests in the ticket management system.

Who you are


We believe you have: 


  • Bachelor's degree in Business Administration or related field
  • Experience with employees’ services
  • Solid knowledge about Human Resources processes and policies as nice to have
  • Analytical skills, problem solving and ability to manage systems
  • Fluency to read, write and speak in English and Spanish (writing and speaking as a daily routine).

We offer you



  • Variety of exciting challenges with ample opportunities for development and training in a truly global landscape 
  • Culture that pioneers a spirit of innovation where our engineering experts drive visible results 
  • Equal opportunity employment experience that values diversity and inclusion 
  • Market competitive compensation and benefits with flexible working arrangements

Apply now!


If you are inspired to be part of our promise to protect what’s good; for food, people, and the planet, apply through our careers page at https://jobs.tetrapak.com/. 
This job posting expires on September 28, 2021.