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Services Support Representative

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Date: 13 May 2025

Location: Gotemba, JP

Company: Tetra Pak

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day.

And we need people like you to make it happen.

We empower you to reach your potential with opportunities to  make an impact to be proud of – for food, people and the planet.

 

Job Summary

We are seeking a Services Support Representative who will be responsible for a wide range of tasks, including the procurement of parts from both overseas and domestic suppliers, managing the delivery of these parts to customers, as well as overseeing warehouse and inventory management within Japan.

What you will do

.As our Services Support Representative will do:

  • Procure parts from both overseas and domestic suppliers and manage their delivery to customers
  • Oversee warehouse operations and inventory management within Japan
  • Submit quality verification applications to the inspection center and manage related data
  • Enter and maintain records in the internal SAP system; handle filing, document preparation, and general office administrative tasks
  • Compile and manage various data sets for internal use
  • Visit (by driving or riding) unmanned external warehouses to inspect spare parts inventory and collect items as needed
  • Answer incoming phone calls, accurately capturing the content and relaying information to the appropriate personnel

We believe you have

  • Basic PC skills (Word: text input, Excel: able to create graphs)
  • Experience with ERP/SAP systems (preferred)
  • Basic English proficiency
  • Valid driver’s license (preferred)

We Offer You

  • A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
  • A culture that pioneers a spirit of innovation where our industry experts drive visible results
  • An equal opportunity employment experience that values diversity and inclusion
  • Market competitive compensation and benefits with flexible working arrangements

 

Apply Now

If you are inspired to be part of our promise to protect what’s good; for food, people, and the planet, apply through our careers page at https://jobs.tetrapak.com/. 

This job posting expires on 31/08/2025.

If you have any questions about your application, please contact Shun Aoki.

 

Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.

 

Apply now »