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Service Support Admin

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Date: 26 May 2025

Location: Gotemba, JP

Company: Tetra Pak

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day.

And we need people like you to make it happen.

We empower you to reach your potential with opportunities to  make an impact to be proud of – for food, people and the planet.

 

Job Summary

We are seeking a Service Support Admin to ensure delivery of high quality services, resulting in high level of satisfaction of internal stakeholders and customers, in a timely manner and at the right cost.

What you will do

As our Service Support Admin you will:

  • Execute administrative activities in own area of responsibility, delivering high quality service to the relevant stakeholders, with consistent communication and high level of efficiency, resulting in high level of satisfaction.
  • Execute regular and systematic collection of internal and customer data, maintain relevant databases. Based on this data, provide relevant reporting, visual management and regular communication to relevant stakeholders. Analyze, resolve and escalate cases of missing or inaccurate data collection. Participate in the consistent application of global standards, processes, local and legal requirements for service administration.
  • As required, participate in ordering and order coordination of relevant parts, tools, services and materials.
  • As required, execute relevant purchasing and invoicing activities within own area of responsibility and according to Corporate Governance policy.
  • Participate in strong collaboration between service administration teams to provide continuously effective administration and effective backup solutions.
  • Participate in the definition, development and deployment of visual management and management reporting including the right metrics for service administration.
  • Participate in the consistent application of global standards, processes, local and legal requirements for service administration.
  • Participate in continuous improvement, share and learn and implementation of best practices, related to service administration. Take on additional role of Process Super User, as required.

We believe you have

5+ years experience in administration and master data management Self-discipline and accuracy Strong productivity focus Strong continuous improvement focus Demonstrated in Leadership Elements: Collaborate and Perform

We Offer You

  • A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
  • A culture that pioneers a spirit of innovation where our industry experts drive visible results
  • An equal opportunity employment experience that values diversity and inclusion
  • Market competitive compensation and benefits with flexible working arrangements

 

Apply Now

If you are inspired to be part of our promise to protect what’s good; for food, people, and the planet, apply through our careers page at https://jobs.tetrapak.com/. 

This job posting expires on 31/08/2025.

If you have any questions about your application, please contact Shun Aoki.

 

Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.

 

Apply now »