Future Talent - Customer Management Analyst

Future Talent – Customer Management Analyst

At Tetra Pak, you’ll have the opportunity to develop your leadership skills and gain extensive business knowledge in a truly global environment. As part of our Future Talent Program – Leadership Track, an 18-month journey designed to empower you to reach your potential while making an impact, you’ll be a valued team member with a development plan tailored specifically to your role.
No matter what you do, you play a part in achieving our purpose. We commit to making food safe and available everywhere, and we promise to protect what’s good: food, people, and the planet. As you advance your skills in an environment where you’ll truly feel supported, you’ll gain broad insights into our company, our culture, and our values. 
Here, you will have the security you need to focus on what is important, both professionally and personally. The program offers project rotations, international assignments (in person or remotely), hands-on experience in your department, and formal training from our global network of colleagues. Upon completing the program, you will have built strong relationships, gained invaluable knowledge, and experienced a world of opportunities to help continue your exciting career within our company. 
We are looking for recent grads that are highly driven, have an innovative mindset, an aptitude for problem solving, passion in applying theoretical knowledge to real challenges, strong communication skills and are true team players that enjoy working with people from various cultures.

Join us and make an impact to be proud of.

This position will be based in Denton, TX.

You would be required to travel up to 10% of your time.

The start date for the Future Talent Program is July 14, 2025.

What you will do

As a Future Talent – Customer Management Analyst, you will:

• Learn the processes in our Customer Service & Design area.
• Identify process improvement opportunities, make automation recommendations and execute on them
• Participate in analysis and follow up of sales opportunities and promote services based on customer information, together with Services (Key) Account Managers, Service Delivery Managers and Planners.
• Participate in customer relationships from an operational perspective and transactional sales through structured communication
• Have close communication and collaboration with vendors on price quotes and new materials
• Participate in analysis of and follow-up on customer satisfaction results together with Services functions
• Lead communication and planning with customers
• Participate in preparation of service contract execution and confirm resources for delivery of services and service delivery control.

We believe you have

• A Bachelor’s Degree in Data Analytics, Business Analytics, Business Administration or Supply chain.
• Finished or will finish your studies between May 2023 and May 2025.
• Great interpersonal skills and empathy.
• An outgoing personality and collaborative work style.
• Automation knowledge (PowerBI, ideally PowerAutomate, SQL). 
• Ideally Supply Chain experience, or experience in customer service.
• Good presentation skills, as well as good understanding of business in general.
• A very analytical, data driven mindset.

Steps of the process

• Application
• Video interview
• Virtual Interview
• Assessment
• Offer
• Start on July 14, 2025