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Title:  Internship: Customer Service

Location: 

Cuautitlan, MX

 

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. 

And we need people like you to make it happen.

We empower you to reach your potential with opportunities to  make an impact to be proud of – for food, people and the planet.

 

Job Summary

The Internship Program 2026 aims to develop students' potential talent through experience of real-life situations in the corporate world, offering them opportunities to develop on a personal and professional level. Our approach prepares new talent to face their next professional challenges. Upon joining our team, the intern will have the support of a network of colleagues and will be instructed and evaluated by a mentor, who will guide and accompany them in their day-to-day life.  In addition, we have an onboarding program designed to better prepare new interns and kick-start the development of their full potential. 

 

The position is based in Cuautitlán Izcalli, Mexico

 

Tetra Pak does not sponsor work or relocation visas for this position.

 

What you will do

As a Customer Service Intern you will:

  • Simplify the process of tracking service engineers' planning,
  • Automate routine activities as much as possible
  • Create controls for KPIs linked to the team's process.

We believe you have

Bachelor Studies in progress: Industrial Engineering, Robotics, Automation, Systems Engineering, Data Science, Actuarial Science, or any other related field

Desired Skills/Knowledge: 

  • Microsoft Office (Excel- Intermediate)
  • Power BI and Programming Desirable
  • Intermediate English – Can hold basic conversations and has strong reading and writing skills.
  • Proactive approach, strong verbal communication skills, and a high ability to convey information clearly and effectively.
  • Availability for the Program: August 03 to July 05, 2027.
  • Estimated graduation date: July 2027 or later.
  • Availability to work in a hybrid way (3 days on-site, 2 days at home) 6 hours a day from Monday to Friday from 8 am to 2 pm.
  • (note: The hybrid scheme may change according to the needs of the business)

 

If all requirements are met prior, we will be happy to move forward with your application.

Process Steps:

  • Application review (February 17 - March 17)
  • Video interview (March 17 - April 17)
  • Interview (April 20 - April 30)
  • Admission (May 4 - May 22)
  • Start Date August 3, 2026

 

The dates mentioned here are approximate in the communication we will have with each of the candidates

We offer you

•        A variety of exciting challenges with ample opportunities for development and training in a truly global environment.

•        A pioneering culture in the spirit of innovation where our industry experts generate visible results.

•        An equal opportunity employment experience that values diversity and inclusion.

•        Market-competitive compensation and benefits.

 

Apply now!

If you're inspired to be a part of our promise to protect what's good; for food, people, and the planet, apply through our careers page on https://jobs.tetrapak.com/.

The deadline to apply for this position is March 17, 2026.

 

Diversity, equity, and inclusion is part of our day-to-day work and how we work. We give people a place to belong and to develop, an environment where everyone feels comfortable being themselves and that you have equal opportunities to grow and be successful. We embrace difference, celebrate people for who they are and for the diversity they provide that help us understand and connect with our customers and communities around the world.

Apply now »