Field Service Engineers/Technicians

Field Service Engineers/Technicians

Our Services Organization is growing at a high pace, that’s why we are looking for enthusiastic and customer-oriented Service Engineers/Technicians to join our team in the United States. 

As a Service Engineer/Technician, you will be a part of a professional and dedicated team responsible for delivering technical products and support to our customers by providing preventive maintenance and technical services. 

You will act as an ambassador for Tetra Pak and help maintain the company’s reputation for commitment and service worldwide. That’s why we consider this role to be of great importance. 

In this position, you will be travelling extensively across the US, and occasionally abroad.   

What you will do

As a Field Service Engineer/Technician, you will:

• Provide installation, commissioning, and preventive maintenance services on Tetra Pak Equipment as well as to drive continuous improvement at the customer's plant.  
• Execute hands-on preventative and corrective maintenance activities to maximize system performance. 
• Perform troubleshooting and fault-finding services on site and remotely. 
• Liaison with customers to establish and maintain a continuous positive relationship as well as follow-up with customers' concerns and problems.  
• Conduct production supervision and training of customer personnel on Tetra Pak equipment.  
• Execute all work in accordance with Tetra Pak standards and requirements regarding product quality and food safety.

We believe you have

• Technical or engineering background and relevant technical experience for at least 2 years, including mechanical and basic electrical experience. 
• Strong mechanical experience will be an advantage which would include processing and packaging knowledge. 
• Experience in the food industry is seen as beneficial. 
• Experience with Tetra Pak equipment will be an advantage.  
• Ideally some understanding of automation systems.
• A good command of English (written and oral) skills is required.  
• Willingness to travel extensively.  
• An attitude to represent Tetra Pak at our customers, such as:  
  • Be service-oriented, putting the customer at first place. 
  • Team player with high commitment, but with the ability to act decisively if/when needed. 
  • Developed problem-solving skills, with an ability to apply structure and priority to duties.  
  • Persistent and efficient with a logical/structured way to solve issues. 

Pay Equity

Tetra Pak provides the following compensation range that in good faith believes it might pay and/or offer for this position. The range displayed reflects the minimum and maximum target for new hire salaries for the position across all US locations.
Ranges are determined by role, level and location. Within the range, individual pay is defined by work location and additional factors, including job-related skills, experience, and relevant education or training. 
This compensation range is based on a full-time schedule. The estimate displayed is just one component of Tetra Pak's total compensation package for employees. Other rewards include overtime, annual performance bonus, competitive benefits, and work-related allowances. 
 

• Annual Base Salary Range (ABS): $44,785.00 – 70,376.28
• Short-term Incentive/Bonus (Variable Pay): Eligible to performance incentive of 10% of ABS.
• Benefits: 401k company match, paid time off, paid holidays, Health, dental, vision, life and disability insurance, Paid parental leave, tuition reimbursement, company credit card, Tetra Pak gear and toolbox and much more!