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Service Engineer

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Date: 15 Sept 2025

Location: Bogota, CO

Company: Tetra Pak

Service Engineers don’t just fix things. Not at Tetra Pak. As a Service Engineer with us, you’ll foster trusting and authentic relationships with customers. You’ll think for yourself. And you’ll be proactive — confident you have the support of a world-leading food processing and packaging company. 

 

Why is it this way? Because it matters to us that you can be at your best. That's what makes us who we are, meeting the needs of billions in more than 160 countries.

 

Join us and make an impact to be proud of - for food, people, and the planet.

Job Summary

 

Our Services Organization is growing at a high pace, that’s why we are looking for enthusiastic and customer-oriented Service Engineers to join our team in Colombia.

As a Service Engineer, you will be a part of a professional and dedicated team responsible for delivering technical products and supporting our customers by providing preventive maintenance and technical services.
 
You will act as an ambassador for Tetra Pak and help maintain the company’s reputation for commitment and service worldwide. That’s why we consider this role to be of great importance.
 
In this position, you will be travelling extensively in Colombia, and occasionally abroad.  

What you will do

 

As a Service Engineer you will: 

 

  • Travel to customer sites to:
    • Perform preventive and corrective maintenance, troubleshooting, and installations
    • Analyze technical issues and escalate when needed using standard operating processes
    • Train customer operators and support production efficiency
    • Monitor service contracts and contribute to business development
    • Ensure compliance with safety, food quality, and reporting standards
    • Represent Tetra Pak professionally and contribute ideas for improving customer operations and service delivery
    • Maintain a clean, safe work environment
    • Follow all safety protocols in accordance to OHS and Tetra Pak safety regulations and promote a safe working culture in the team

We believe you have

 

  • 3 – 5 years of experience in maintenance, service, or installation roles
  • Education in industrial systems, automation, or process engineering
  • Strong mechanical & electrical knowledge. Automation & PLCs knowledge is desired.
  • Ability to travel up to 90% of the time
  • Intermediate level of English (written and verbal)
  • A proactive, customer-first mindset

We Offer You

 

  • A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
  • A culture that pioneers a spirit of innovation where our industry experts drive visible results
  • An equal opportunity employment experience that values diversity and inclusion
  • Market competitive compensation and benefits with flexible working arrangements

 

Apply Now

 

If you are inspired to be part of our promise to protect what’s good; for food, people, and the planet, apply through our careers page at https://jobs.tetrapak.com/. 

This job posting expires on October 30, 2025.

 

Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.

 

Apply now »