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Title:  Installed Base Coordinator

Location: 

Belgrade, RS

 

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day. 

And we need people like you to make it happen.

We empower you to reach your potential with opportunities to  make an impact to be proud of – for food, people and the planet.

 

Job Summary

Within our Services Organization, we are looking for an Installed Base Coordinator to join our team. This role involves interaction across multiple markets and countries, focusing on driving and supporting equipment master data updates for day-to-day business operations. You will ensure master data KPIs are met, including analysis and statistics related to equipment data management.

You will be responsible for maintaining accurate master data for equipment installed at customer plants, ensuring high data quality. This position requires close collaboration with Account Teams, Service Directors, Global Process Drivers/Coaches, Project Coordinators, and other functions. Acting as a mentor, trainer, and coach, you will help ensure our records reflect the reality of what is installed at customer sites.

Flexibility and adaptability are key for success in this unique role.

Location: Any Tetra Pak office in the EMEA region (European time zone).

What you will do

  • Ensure compliance with business rules for equipment master data and related processes.
  • Execute business workflow processes for data creation, modification, and deletion; recommend improvements for master data quality.
  • Resolve master data issues with accuracy in SAP ERP (R/3 ECC).
  • Identify and close master data competence gaps among stakeholders.
  • Coordinate training needs related to equipment master data.
  • Address cross-process issues impacting master data.
  • Monitor and report master data quality metrics to drive process performance.
  • Collaborate with central master data teams on data cleansing, conversion, and local requirements.
  • Support line organizations and cross-functional teams on master data impacts.
  • Validate and advise on master data implications for business transformation initiatives.

We believe you have

Education and Languages

  • University degree (Bachelor or Master) in Business, Operations Management, Engineering, or MIS.
  • Fluency in English (spoken and written).

Professional Skills and Experience

  • Minimum 4 years of experience in master data maintenance activities.
  • Strong knowledge of SAP R/3 ECC and BO Reporting.
  • Proficiency in Microsoft Office 365, especially Excel.
  • Experience with Power BI and handling large datasets.
  • Excellent analytical skills and attention to detail.
  • Ability to coach and share knowledge effectively.
  • Strong documentation and troubleshooting skills.
  • Familiarity with testing and validating process/system changes.
  • Experience with ticket handling systems.

Personal Qualifications

  • Self-driven, proactive, and eager to learn.
  • Flexible and adaptable.
  • Outstanding communication and presentation skills.
  • Strong stakeholder management and customer focus.
  • Excellent organizational skills and problem-solving attitude.
  • Forward-thinking and innovative mindset.
  • Ability to work under pressure and as part of a team.

We Offer You

  • A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
  • A culture that pioneers a spirit of innovation where our industry experts drive visible results
  • An equal opportunity employment experience that values diversity and inclusion
  • Market competitive compensation and benefits with flexible working arrangements

 

Apply Now

If you are inspired to be part of our promise to protect what’s good; for food, people, and the planet, apply through our careers page at https://jobs.tetrapak.com/. 

This job posting expires on [DATE].

If you have any questions about your application, please contact Rita Necsei.

 

Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.

 

Apply now »