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Resource Planner

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Date: 10 Mar 2025

Location: Athens, GR

Company: Tetra Pak

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day.

And we need people like you to make it happen.

We empower you to reach your potential with opportunities to  make an impact to be proud of – for food, people and the planet.

 

Job Summary

Join our Customer Service Operations Team as a Resource Planner and play a crucial role in resource planning and scheduling for our Customer Service Organization across South Europe market. 
  
Are you a person that likes to collaborate with others? Do you want to use your excellent communications skills and your ability to take initiative? Then this might be the right position for you!  
In this role you will work in close cooperation with - network of Resource Planners, EMEA Resource Planning and Flex Zone Manager, Service Administrators, CSO Directors, Service Delivery Managers and Service Account Representatives. You will report to the Resource Planning Leader. 

  
This is a temporary position until December 31, 2025, due to a temporary increase in workload. It can be based in Rubiera, Italy, or Athens, Greece. 

What you will do

• Execute resource planning and scheduling of the Field Force, MRKs and solution kits for a defined area with consistent application, full transparency for all involved stakeholders, and by using the approved processes.  
• Together with Resource Planning Leader, participate in the analysis of short- and mid-term capacity constraints (over or under capacity), and coordinate capacity adjustment actions through own regional resources.  
• Drive operational planning, forecasting and effective implementation of mandatory & solutions kits, defined by D&T and Issue Resolution for the market areas.  
• Participate in deploying visual management and KPIs for planning & scheduling.  
• Collaborate with NGSO OFSP team Installed Based equipment master data updates accordingly with mandatory & solutions kits deployment to enable automated extension / batch updates of master data.  
• Participate in the share & learn, continuous improvement activities and implementation of best practices related to planning and scheduling. Avoid sub-optimization

We believe you have

• Minimum 3 years of experience in Technical Service or relevant planning roles. 
• Bachelor's degree in technical/business disciplines preferred.  
• Proficiency in MS Office; SAP R3 knowledge is advantageous. 
• Strong analytical and problem-solving skills with a customer-oriented mindset. 
• Excellent communication, negotiation, and leadership abilities. 
• Fluent in English 
• Demonstrated leadership skills, autonomy, and initiative. 

We Offer You

  • A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
  • A culture that pioneers a spirit of innovation where our industry experts drive visible results
  • An equal opportunity employment experience that values diversity and inclusion
  • Market competitive compensation and benefits with flexible working arrangements

 

Apply Now

If you are inspired to be part of our promise to protect what’s good; for food, people, and the planet, apply through our careers page at https://jobs.tetrapak.com/. 

This job posting expires on 24th of March, 2025.

 

 

Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.

 

Apply now »