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Supply Chain Specialist

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Date: 14 Sep 2024

Location: Almaty, KZ

Company: Tetra Pak

At Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day.

And we need people like you to make it happen.

We empower you to reach your potential with opportunities to  make an impact to be proud of – for food, people and the planet.

 

Job Summary

“We are looking for a team member who can provide the best customer service experience.”

This position is open in Kazakhstan

Our mission to:

Deliver best in class customer experience.

Drive Operational and Quality excellence with continuous improvement in our service levels.

Translating customer needs into impactful and timebound actions

What you will do

  • Drive Order Management and Design handling operational performance with customers and work on a continuous improvement approach towards process improvement opportunities.
  • Participates in WCM teams and drive continuous improvements
  • Delivering Excellence in customer service & customer experience for allocated customers.
  • Facilitating services sales growth through proactive planning
  • Supporting account management
  • Provide a seamless post-sales experience.
  • Be the point of contact for Customers on any related operational questions.
  • Sales support Internally and Externally.

 

We believe you have

  • 1-2 years of experience in customer service/ customer management / sales/ administrative /technical areas and having contact with customers
  • Good knowledge of English and Russian, it will be good if you have Turkish
  • Good working knowledge of MS Office, SAP is an advantage
  • Customer oriented ​
  • Results driven​
  • Service minded​
  • Organized and systematic​
  • Ability to balance competing priorities​
  • Excellent communication skills in verbal and written​
  • Excellent problem-solving skills
  • Team player

 

We Offer You

  • A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
  • A culture that pioneers a spirit of innovation where our industry experts drive visible results
  • An equal opportunity employment experience that values diversity and inclusion
  • Market competitive compensation and benefits with flexible working arrangements

 

Apply Now

If you are inspired to be part of our promise to protect what’s good; for food, people, and the planet, apply through our careers page at https://jobs.tetrapak.com/. 

This job posting expires on  20th September, 2024.

If you have any questions about your application, please contact Gizem Dogan.

 

Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.

 

Apply now »